How many years has your agency been in business?

Our company has been providing home health care services to the New York City and Long Island communities since 1992.

Are you licensed and insured?

Yes, Bayshore Home Healthcare, Inc. is New York State licensed and insured.

Does your agency have a nursing supervisor on call at all times?

Yes, a nursing supervisor is always on call to assist.

Am I able to speak with somebody at your office after hours? 

Yes. Bayshore Home Healthcare is on call 24 hours a day, 7 days a week.

Do I need to have a referral from my Doctor to use Bayshore Home Healthcare?

No. A doctor’s referral is not needed to start care; however, a doctor does need to sign off on all medical orders. Medical orders detail the patient’s medications and level of independence and authorize home healthcare.

Which counties does Bayshore Home Healthcare serve?

Our company is licensed to provide services in Manhattan, Queens, Bronx, Brooklyn, Staten Island, Nassau, and Suffolk counties.

How do you select my caregiver? Am I able to choose?

Our experienced staff works with every patient and their family to ensure a comfortable fit for each situation. In the event that one of our aides is not a good match, we are happy to find a suitable replacement for you.

Are your care givers certified? Do they need to take part in continuing education?

All Bayshore Home Healthcare, Inc. Home Health Aide’s and Personal Care Aide’s are certified and required to complete at least 12 hours of additional training every year. This process helps us prepare our staff to suit your needs.

Do you perform a background check on your aides? Are they drug tested?

Yes. All of our employees undergo criminal screening and are drug tested before they start working.

Am I able to use your company for only a short time?

Yes. We will accommodate your needs, whatever they may be.

How often am I billed for your services?

Services are billed and paid for on a weekly basis.

What methods of payment do you accept?

Bayshore Home Healthcare, Inc. accepts Long Term Care Insurance, Medicaid, HMOs, and Private Pay. Our staff is able to process all necessary insurance documentation.

What are the rates/pricing for your services?

Since each patient’s situation is unique with respect to their needs, we do not publish our rates on our website. The type of service needed (RN, HHA, PCA, Homemaker or combination), length of service (hourly, daily, or live in) and the type of payment method (long term care insurance, Medicaid, private pay) all effect the cost structure of our services. We are here to advise of any potential benefits that might be utilized and to develop a plan that works for our patients and their families. In order to get the most exact structure of the costs, it’s best to call our corporate office. Our staff is well prepared to handle each individual situation and help access any benefits that a family member or loved one may be entitled to.

What’s the first step?

The best way to start is to contact your local Bayshore Home Healthcare, Inc. branch. You can be assured that you’re speaking with someone in your area who knows the most efficient route to beginning services. Our staff of coordinators is ready to help guide you through the HMO/Medicaid process, access to, if possible, long term care insurance, all state and local regulations, and any additional steps that need to be completed before services can begin.